FAQs

Our Day Hospice offers a range of physical, psychological and spiritual care as well as information and support. Patients and carers attend for appointments or for the whole day, returning to the comfort of their own home after each visit. For patients who are too ill to travel, our Hospice at Home team deliver care and support in the patient’s own home. The aim of this service is to enable those who wish to die at home to do so in comfort and with dignity.

Family Support Services are available to all patients, carers and their family members. This service includes counselling and bereavement support. Our Young People’s Services include support for bereaved children or those facing a loss, support for young carers and Day Hospice care for young people aged 16-24 with a life limiting illness.

Our services are available to patients, carers and family members affected by a life-limiting illness. We support patients from the moment of diagnosis and no referral is required from a GP or hospital.

Patients and carers can be referred through their GP, hospital, District Nurse or other health professional. They can also self-refer – visit our referral page or contact the Hospice on 01789 266852 for more information.

The Hospice is open Monday-Friday 9am-5pm.

Patients and carers can access the Hospice services for as long as they need. The team assess people on an individual basis and develop a supportive care plan according to their needs, which is reviewed every 12 weeks.

In the Day Hospice there is a team of Nurses and Healthcare Assistants along with an Occupational Therapist and Physiotherapist. There are also Complementary Therapists and Diversional Therapists. Through our Family Support Service you may see our Macmillan Social Worker, Counsellors or Chaplain.

Our Hospice at Home team includes trained Nurses and Healthcare Assistants, along with Complementary Therapists who also offer services in patients’ homes. All our services are supported by volunteers in a wide variety of roles.

No. When the Hospice was originally being developed our community told us they would prefer to remain in their own homes with family and friends around them, and access the services through a Day Hospice. The Hospice at Home team was later formed to give patients’ access to end of life care in their own homes.